Site Support Specialist in Boulder CO - Now Hiring

Full Time 2 weeks ago
Employment Information

Job Overview: Join our team as a Site Support Specialist in Boulder, Colorado. As a key member of our team, you will be responsible for providing technical support and assistance to our website users.

Job Details: The Site Support Specialist role involves troubleshooting website issues, assisting users with navigation, and ensuring a smooth online experience for all visitors.

Responsibilities:
  • Respond to user inquiries and technical support requests.
  • Troubleshoot website functionality issues.
  • Assist users with account setup and login procedures.
  • Collaborate with the development team to address technical issues.
  • Monitor site performance and user feedback to identify areas for improvement.
Requirements:
  • Experience in providing technical support to users.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • Basic understanding of web technologies and content management systems.
Benefits:
  • Competitive salary.
  • Opportunities for professional growth and development.
  • Work in a dynamic and collaborative team environment.

Other Details: This position is ideal for individuals passionate about providing excellent customer service and ensuring a seamless online experience for users in Boulder, Colorado.

We welcome applicants who are enthusiastic about technology and eager to make a positive impact on our website users. Join us in Boulder, Colorado, and be part of a team dedicated to delivering exceptional online support.